Privacy

PRIVACY POLICY

Because Kickshaw, Inc. (Kickshaw, We, or Us) is committed to your privacy We are making our information policies transparent.

On this page We describe the following:

  1. What personally identifiable information We collect through Getkickshaw.com (website)
  2. What personally identifiable information third parties collect through the website
  3. How We use the information
  4. With whom We may share user information
  5. What choices are available to users regarding collection, use and distribution of the information collected through the website
  6. What kind of security procedures We take to protect the loss, misuse or alteration of information under our control
  7. How users can correct any inaccuracies in the information

If you feel We are not abiding by our posted privacy policy, you should first contact customer service through email at support@getkickshaw.com or by mail at Kickshaw Inc. 1240 Fitzgerald Avenue San Francisco, CA 94124.

Information Collection and Use
Kickshaw is the sole owner of the information collected on the website.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement (please also refer to “Sharing” below).  Kickshaw collects information from users at several different points on the website.

Registration
No registration is required in order to use the website, although a customer must create an account prior to any purchase.  During account creation a customer is required to give their name, email address, zip code, and a password.  This information is used to contact customers about the services on the website for which they have expressed interest.  It is optional for a customer to provide a phone number but encouraged so We can have another means of making contact regarding orders.

Ordering
No purchase is necessary to browse the website.  When users do submit orders, We request information from customers on our order form.  Here a customer must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date).  This information is used for billing purposes and to fill the customer’s order(s).  If there is trouble processing an order, this contact information is used to get in touch with the customer.

Gift Recipients  
We collect contact information, such as name, shipping address, and phone number, for gift recipients to ensure correct gift delivery.  We do not sell, share or rent any contact information for gift recipients with third parties.  We do not sell or rent any personally identifiable information that you provide to us regarding gift recipients, but they may receive offers from Us highlighting new features, new products and services and special offers We think they will find of interest.  Also We may send marketing offers to gift recipients on behalf of ourselves and our business partners.  In connection with such offers, We allow gift recipients to opt out of receiving future marketing-related mailings from Us.  Gift recipients may contact Us at support@getkickshaw.com to request that their email be removed from the database.

Writing Reviews 
We enable users who purchase from the website to write a review or post a profile on our website.  We own the content posted by users to the website.  Be aware that any personally identifiable information you include as part of a post or profile can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to include in these forums.  To request removal of your personally identifiable information from the Kickshaw blog or community forum, contact Us at support@getkickshaw.com.  In some cases, We may not be able to remove your personally identifiable information, in which case We will let you know if We are unable to do so and why.  Members may create a community profile which allows you to create, publish and share your wine reviews in a social setting.  Members may access their community account to update or delete their personally identifiable and change their privacy settings.  To do this simply log into getkickshaw.com and edit your profile.

Cookies and Pixel Tracking
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website.  Any information placed in the cookie is accessible only to Us, and will not be sold or shared with anyone else under any circumstances.  We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next.  We are also able to maintain your session information from one visit to the next.  If a customer rejects the cookie, they may still browse the website. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.

Log Files
As is true of most websites, We gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.  We do not link this automatically collected data to personally identifiable information We collect about you.  We may combine this automatically collected log information with other information We collect about you.  We do this to improve services We offer you, to improve marketing, analytics, or site functionality.

Sharing
Kickshaw will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement.  We may share aggregate demographic information with our partners and advertisers to obtain anonymous usage analytics.  This is not linked to any personal information that can identify any individual person.

We use a credit card processing company to bill customers for goods and services, and We may use an outside shipping company to ship orders.  These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We value your privacy very much at Kickshaw, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give Us the authority to do so.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when We believe that disclosure is necessary to protect our rights and/or to comply with a judicial or bankruptcy proceeding, court order, or legal process served on Us.  When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, We will make an attempt to notify you but ultimate reserve our right to disclosure such information without your consent.

Links
The website contains links to other sites.  Please be aware that Kickshaw is not responsible for the privacy practices of such other sites.  We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.  This privacy statement applies solely to information collected by Us on this website.

Emails
If a user wishes to subscribe to our emails, We ask for contact information such as name and email address.  We may use your personally identifiable information for purposes such as contacting you about your orders or sending you promotional materials.  If at any time you should wish to unsubscribe, simply follow the link in your email to update your email preferences.  You may also unsubscribe from promotional emails by reaching Us at support@getkickshaw.com.

Correcting/Updating Personal Information
If your personal information changes (such as your shipping or billing address), you can add new information or delete any addresses or credit cards from your account by logging in and editing your information on the website. You can also modify your login information.  Of course, you can also make these changes by contacting our customer service department at support@getkickshaw.com.

Security
When our order form asks customers to enter sensitive information (such as credit card number), We will provide a secure portal to provide such information (e.g., SSL (Secure Socket Layers)).  While on a secure page such as our order form, the lock icon on the bottom of web browsers such as Google Chrome, Apple Safari and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing.”

While We will provide a secure portal for you to provide Us with sensitive information, We will also do everything in our power to protect your information offline.  All of our customers’ information, like the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.

If you have any questions about the security of the website, you can send an email to our customer service department at support@getkickshaw.com.

Sale of Our Company
As a natural consequence of the development of our company, We could be sold to another company.  In the event that another company acquires Us or a significant portion of our assets is sold to another company, all customer data including financial records and consumer information collected via the website may be transferred to the new company.  You will be notified of any such change in ownership or control of your personally identifiable information.

Changes in this Privacy Statement
If We decide to change our privacy policy, We will post those changes to this privacy statement, the home page, and other places We deem appropriate so that you are aware of what information We collect, how we use it, and under what circumstances, if any, We disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If We make material changes to this policy, We will notify you here, by email, or by means of a notice on the website.